Ecommerce Experimenters

How to construct an e-commerce growth model | Oliver Spark & The White Company

March 01, 2023 Johann van Tonder
How to construct an e-commerce growth model | Oliver Spark & The White Company
Ecommerce Experimenters
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Ecommerce Experimenters
How to construct an e-commerce growth model | Oliver Spark & The White Company
Mar 01, 2023
Johann van Tonder

Oliver Spark grew The White Company from £6m to £50m in six years. It all started with building a growth model - the "magic spreadsheet" - which he now uses to help other entrepreneurs grow their businesses. 

More recently, Oliver founded Sweet Analytics, a platform inspired by that same magic spreadsheet. He explains why retention is not the growth lever you may think it is, the metrics that really matter in e-commerce and how it all comes together in a growth model.


Show Notes Chapter Markers

Oliver Spark grew The White Company from £6m to £50m in six years. It all started with building a growth model - the "magic spreadsheet" - which he now uses to help other entrepreneurs grow their businesses. 

More recently, Oliver founded Sweet Analytics, a platform inspired by that same magic spreadsheet. He explains why retention is not the growth lever you may think it is, the metrics that really matter in e-commerce and how it all comes together in a growth model.


Figuring out the growth levers
Building the growth model
Important growth metrics
Why Acquisition is more important than Retention
Sleepless nights behind the success
Have a credible growth story
The multiplier effect of brand
Sweet Analytics
The LTV - CAC gap
Advice for an economic downturn